FAQ

It's strongly recommended that you have a monitor available for the DVR itself, as many of the DVR's menus and sett...

1. If you buy the hard drive from our company, it can be recognized by our DVR/NVR system, but it can't be formatte...

View the video "Playback" according to the specific time: 1. Login your Zosi Smart app as you previously registered...

 If you are using AVSS PC client to view your cameras remotely, but don't know where to playback the remote record....

This method works for the following models of DVRs / POE NVRs / Wireless NVRs: 4-Channel DVRs / POE NVRs / Wireless...

A searchable list of actions taken by all users while accessing the DVR system. From the log list you can see which...

1. You can click "Snapshot" to take snap shots. 2. Then you can go to DVR's Main Menu - Search - Image click "Sear...

If you can login your DVR, you can follow up the below steps to reset your DVR system: Please go to DVR's Main Menu...

  You can find the "Start Scan / Stop Scan" from DVR's menu. 1. If you bought 8CH DVR with 4 cameras, and don't w...

1. Insert your U drive. Right click mouse> Main Menu>Disk Management>Refresh to make sure your USB drive i...